Eligo adopts the most advanced security techniques, both in terms of architecture and software development as well as cloud infrastructure, to ensure maximum confidentiality and anonymity of user data. With internationally recognized certifications, a proven voting process, and continuous updates, we offer the highest security and transparency for a reliable and worry-free voting experience.
Eligo is a comprehensive cloud-based eVoting and iVoting system that is secure, legal, and certified. It allows for the creation and management of various types of elections and deliberative or elective assemblies—established by Statutes and Regulations—in hybrid, remote, or in-person formats. The system is built with the primary goal of ensuring the security and confidentiality of the votes cast and its users. This results in the impossibility of associating the voter's choice at any stage, whether the voting process is ongoing or completed, and regardless of which software or hardware component is accessed. Moreover, Eligo prevents potential threats using well-established and effective encryption and software engineering techniques, including defenses against DOS attacks, service interruptions, spoofing, identity theft, or data sniffing and interception.
The foundation of Eligo's voting process is the separation of voter preferences from the voter. Instead of protecting the voter/preference information, it is never saved with any physical or logical correlation. The voting preference is encrypted directly on the voter's device (PC, mobile device, or physical voting station) using End-to-End Encryption techniques. All communication is conducted via the HTTPS protocol. Encryption is applied using a 3072-bit asymmetric key encryption. With this model, the vote remains secret, even for the system itself. At no point, and in no part of the system, is it possible to reconstruct the link between the voting preference and the voter.
Eligo’s secret voting system ensures the uniqueness and immutability of the vote cast. A voter can only express their vote once for each preference they are entitled to. In addition to guaranteeing complete anonymity of the vote (with no link between vote and voter), the system records the fact that the voter has voted. It is therefore impossible for a voter to vote multiple times or modify the same vote. The system also provides protection against simultaneous voting scenarios. In the event that a voter’s credentials are used concurrently—either by mistake or through fraudulent attempts to alter a vote—Eligo ensures, through a distributed lock mechanism, that the voting process for a single user is exclusive. In no way, by error or deliberate action, can a user vote simultaneously from multiple stations or browser sessions.
A secure and reliable electoral result begins with an equally secure and reliable scrutiny process. The scrutiny process requires the use of the private encryption key. Even the service provider cannot perform the scrutiny independently. The generated reports and their originality are authenticated by applying a valid digital signature and timestamp. Every report is signed with a massive electronic digital signature, verified and, upon customer request, timestamped according to the PAdESBES standard.
During electronic and online voting operations, security and encryption play a central role. Eligo adopts a robust security infrastructure to ensure the protection of sensitive data. Voting data and voter information are permanently separated to guarantee anonymity. The system employs advanced 256-bit encryption protocols for communications and implements double-key encryption on the digital ballot box, ensuring the integrity of votes. The system is periodically subjected to vulnerability and penetration tests by qualified experts to guarantee the highest level of security.
In 2011, during the online elections of a major Pension Fund, the intervention of the Privacy Authority was requested to verify the secrecy of the vote on the e-voting platform provided by ID Technology Srl. According to the then D.Lgs. 196/2003, the Privacy Authority concluded the investigation with the following findings:
"...any relationship between voters and expressed preferences is not recorded in any table, nor can it be reconstructed from the information stored i
"...Electronic communication takes place via encrypted protocols."
"...The measures described by ID Technology are deemed adequate to prevent the direct and indirect identification of voters and their votes, thus rendering the risks of voter identification non-existent."
Eligo is the only online voting platform in the world that offers fully integrated end-to-end verifiability (E2E) and low coercion. Through advanced cryptographic protocols, such as SEEV (Self-Enforcing E-Voting), each voter can independently and privately verify that their vote was:
- cast as intended,
- recorded as cast,
- tallied as recorded.
This verification process does not compromise voter anonymity. No third party — not even the system administrators — can access or reconstruct the voter’s choice. E2E verifiability transforms trust from an assumption into a measurable, observable fact, making Eligo a benchmark in secure, transparent, and auditable digital elections.
In addition to verifiability, Eligo ensures low coercion, meaning no one can influence, trace, or verify how a person voted. This is made possible by a strict separation between voter identity and ballot data, combined with strong encryption and secure session isolation. Even in controlled environments or high-stakes elections, the system guarantees that voters are free from external pressure or monitoring.
This feature is essential in educational, corporate, and institutional settings, where free expression is fundamental. By eliminating the possibility of vote tracing or vote selling, Eligo fosters a truly autonomous and private voting experience, aligned with the highest standards of democratic integrity.
Eligo is hosted on Azure, a next-generation cloud with data centers located in Europe. This strategic choice ensures the highest levels of security, reliability, performance, high availability, resilience, and scalability. By integrating advanced firewalls and encryption technologies, the platform guarantees robust protection of sensitive data, providing uncompromised operational continuity and a reliable and secure e-voting experience for all users.
Over nearly two decades in the market, Eligo has obtained certification from prestigious third-party organizations. In addition to these recognitions, the platform undergoes regular penetration testing and vulnerability assessments every two years, conducted by key players in the sector. In terms of information security and data management within the corporate ecosystem, ID Technology, the developer and owner of the Eligo platform, has achieved ISO 27001, 27017, 27018, and 9001 certifications. These certifications demonstrate a tangible commitment to providing clients with high standards of quality and security in managing data and electoral operations.
Software development, analysis, and IT consulting. Provision of software customization services
ISO 27001 certification attests to the robustness of the system about information security
Published on respective portals as verified partners
Penetration test & Vulnerability assessment
Privacy and regulatory compliance are top priorities for Eligo. The system is designed to strictly adhere to privacy laws and protect voter rights. Voting data and voter information are treated with the utmost confidentiality and are never exposed in clear text. Operations are conducted in full compliance with the General Data Protection Regulation (GDPR) and local regulations. Data remains within the European space and under European jurisdiction, ensuring maximum security and adherence to current laws.
Eligo is an e-voting platform designed with a strong commitment to inclusiveness. We have placed particular attention on the accessibility of the virtual voting booth interface, aiming for triple AAA compliance with the latest version of WCAG 2.1. This standard allows us to guarantee a smooth and accessible user experience for all voters, eliminating technological barriers and enhancing the inclusiveness of electronic voting so that it is accessible to individuals with any type of disability.
To encourage broad and easy participation in elections, Eligo is committed to offering an intuitive user interface. This allows voters to navigate seamlessly through the voting process, making the experience simple and accessible. The interface is designed to remove barriers and encourage participation from everyone, regardless of technical skills, promoting broader engagement in the entire electoral process.
ligo is designed to be highly compatible with a variety of operating systems and devices. Voters can participate in online voting using their preferred devices, including computers, tablets, and smartphones. This flexibility allows a wide audience to access the system without issues, regardless of the operating system used. The goal is to offer an accessible and inclusive voting solution. The only requirement is support for the TLS 1.2 or higher encryption protocol to ensure user security.
Eligo offers unparalleled flexibility in the implementation of electronic and online voting platforms. Organizations can customize solutions to meet specific needs, choosing from a range of options that adapt to the size and complexity of the election. Integration with management systems, the candidate and list submission module, and seat calculation based on different methodologies provide a wide variety of choices for a tailored solution.
Continuous maintenance and updates of software and infrastructure components are critical aspects to ensure the proper functioning of electronic voting systems. Eligo is committed to providing ongoing support to keep systems up-to-date and free from vulnerabilities. Periodic updates ensure that the system remains in compliance with the latest regulations and is capable of handling emerging challenges in digital democracy.
Data security is essential to preserving the integrity of elections. Eligo implements robust data security measures and backup policies to protect votes and voter information. The system ensures the immutability of votes cast before the scrutiny process begins. Advanced encryption techniques are applied to all data stored by the system and all backups to protect them from unauthorized access.
Eligo provides comprehensive technical support and customer service. Our team of experts is always available to support organizations with their specific needs. We handle technical challenges and provide guidance to ensure a smooth experience in using the electronic and online voting platforms. We stand by our customers at every stage of the electoral process.
